Ethan Castle is a plant manager at Paulo who is dedicated to helping clients succeed. An advocate for clients, Ethan challenges Paulo to provide higher quality services. His sound understanding of the economy, the industry, and the local markets has been further reinforced by his education, earning a bachelor’s degree in Marketing/Marketing Management, General and receiving his MBA from Missouri State University.

Seven years ago, Ethan joined the Paulo team, and since then he has become an expert and a resource for clients. Throughout his time at Paulo, Ethan has: developed and managed high-level partnerships with clients including tier one manufacturers and OEM's; conducted business reviews with key accounts to forecast sales, identified necessary improvements, and discussed new opportunities; reviewed and monitored account KPI data to identify trends and report findings and analyses to upper management; presented plant sales metrics, pipeline, and strategy to the executive leadership team; negotiated and resolved pricing agreements and credit claims.

Ethan works directly with manufacturers in a variety of industries to provide tailored heat treatment and metal finishing solutions for the parts that they produce. Taking a hands-on approach, he makes sure that all client requirements are understood and communicated throughout the team, believing the first run process for any client is critical.

Significantly, Ethan involves himself on projects both inside and outside the immediate Paulo team. On the one hand, he leads several internal projects amongst the Sales team to assist in new processes, assists his peers on the Sales and Plant teams, and supports leadership in projects they are working on. On the other hand, Ethan takes part in multiple industry organization boards.

Exhibiting leadership daily, Ethan’s commitment has grown Paulo’s market share, developed deeper relationships with the customer base, and positioned him in his current professional commitment as a YES participant.